Frequently Asked Questions

Everything you need to know about WorkApps. Can't find what you're looking for? Contact us.

Getting Started

WorkApps is a platform for publishing internal tools for your team. Upload your files — a ZIP, a folder, or individual files — and your team gets a secure, authenticated link instantly. No servers, no IT tickets, no extra steps to go live.

No. If you can build or export your files, you can publish them. Upload a ZIP, drag in a folder, or drop individual files. There is no server setup or hosting configuration required.

Visit workapps.tech and click to get started. New accounts include a 14-day trial with one app. A credit card is required when you publish, but you won't be charged until your trial ends.

You pay per published app — $59/mo for Utility apps and $119/mo for Workflow apps. There are no seat fees, so your whole team can use every app at no extra cost. Your organization also gets its own WorkApps web address (your-company.workapps.run) included with every app. Optional add-ons like Enterprise ($399/mo) and Compliance ($799/mo) unlock company sign-in (SSO), role-based access control (RBAC), advanced analytics, higher limits, and activity tracking across every app you publish.

No. WorkApps runs entirely in your browser. There is nothing to download, install, or configure on your machine.

Publishing Apps

Two types: Utility apps (stateless tools like calculators, estimators, and generators) and Workflow apps (operational tools that store records over time, like trackers, approval flows, and internal CRMs).

HTML, CSS, JavaScript, JSON, images (PNG, JPG, SVG, GIF, WebP), fonts, and any other static assets your app needs. You can upload a ZIP, a folder, or individual files — just make sure there's at least one index.html file.

Yes. Every app subscription includes uploads up to 25 MB compressed (75 MB uncompressed). With the Enterprise or Compliance add-on, this increases to 75 MB compressed (200 MB uncompressed). These limits comfortably support most internal tools, including SPAs with charts and images.

Yes, as long as the app is built and exported as static files. Run your build step, then upload the output — as a ZIP, a folder, or individual files. If it runs in a browser, it works on WorkApps.

Most apps are live within seconds of uploading. Your team can start using it immediately.

Yes. There's no cap — you pay per app, so publish as many as your team needs.

Yes. Workflow apps can connect to up to 3 outside services (like Slack, email, or a CRM) to automatically send or receive data, with 7 days of connection logs. Enterprise increases this to 25 connections with 30-day logs. Compliance keeps the same 25-connection limit but extends logs to 90 days. Failed deliveries are retried automatically.

Yes. The Data API is rate-limited per account tier: 60 requests per minute on baseline plans and 300 requests per minute on Enterprise and Compliance plans. These are per-minute limits — requests beyond the limit are rejected with a 429 response until the next minute window. Builder messages (the calls your app makes to read and write data) are subject to the same per-minute throttling in addition to any monthly usage included in your plan. If your app needs higher throughput, upgrade to Enterprise or contact us.

Updating & Versioning

Yes. Upload a new version at any time. Your link stays the same.

You can instantly roll back to a previous version. Recent versions are saved, so you can always revert.

No. When you update an app, the URL stays exactly the same. Anyone with the link will automatically see the latest version.

Every app retains up to 25 versions. With the Enterprise or Compliance add-on, this increases to 100 versions per app. When the limit is reached, the oldest version is removed — but a record of every version (who published it and when) is always kept.

Yes. You can preview your updated app before making it live. Verify everything works before your team sees the change.

Teams & Collaboration

Yes. Multiple team members can sign in and publish, update, and manage apps from a shared dashboard — there are no per-seat limits.

Yes. All published apps are organized in a searchable dashboard. Any team member can find and access them instantly.

Yes. With the Enterprise add-on ($399/mo), you get role-based access control (RBAC) — assign Viewer, Editor, or Admin roles per app so you can control exactly who can view, edit, or manage each tool. Enterprise also includes company sign-in (SSO) enforcement and guest email restrictions to control who can sign in and which outside email domains are allowed.

By default, apps are only accessible to signed-in members of your team. The Enterprise add-on adds guest email restrictions so you can control exactly which outside email domains can access your apps — or disable guest access entirely.

Enterprise and Compliance plans include two layers of analytics, both built into WorkApps — no third-party tracking scripts required. The org-level analytics dashboard (Settings → Analytics) shows DAU, WAU, and MAU trends with 90-day history, a member vs. guest activity split, app adoption rankings by records and monthly active users, group engagement, storage consumption vs. plan limits, access denials over the last 30 days, and org growth over time. On any individual app's detail page, you can see the top 25 users by activity in the last 30 days, total events and unique users, and last-active timestamps per user. All data is collected server-side — no client-side tracking scripts run in your apps.

Yes. Any app owner can mark an app as analytics hidden. Hidden apps are excluded from the org-level adoption rankings, and users of those apps see an 'Anonymous usage' badge indicating their activity isn't tracked in dashboards. This is available on all plans — not just Enterprise — making it easy to keep anonymous feedback forms or other privacy-sensitive tools out of adoption reports. Org-wide totals like member count and storage are unaffected.

Security & Privacy

No. WorkApps is designed for internal use. Apps are not listed in any public marketplace and require authentication to access.

Yes. All data is encrypted — both when it's moving between your browser and our servers, and when it's stored.

Yes, with the Enterprise add-on ($399/mo). We support single sign-on through Microsoft Entra ID and other major identity providers. You can enforce SSO-only login and turn off all other sign-in methods — so there's only one way in.

Yes, with the Enterprise add-on. Full activity logs track every publish, RBAC role change, permission update, and access event. Enterprise keeps logs for 365 days (vs. 90 days on baseline) and lets you export to a spreadsheet. Upgrade to Compliance for tamper-proof logs that can't be altered after the fact, IP address and device info on every event, verified exports ready for auditors, and 7-year retention.

Your data is stored securely in the cloud and served from locations close to your team for fast load times. With the Compliance add-on, your data moves to its own dedicated database and file storage — completely separate from every other customer.

Everything in Enterprise, plus your data runs on its own dedicated infrastructure — your own database and file storage, completely separate from every other customer. You also get 7-year activity log retention, tamper-proof logs that can't be altered after the fact, IP address and device info on every event, verified log exports ready for auditors, automatic safety backups before any system changes, 90-day webhook logs (vs. 30 days Enterprise), and a compliance dashboard that shows the status of every feature at a glance.

Yes. You can delete individual apps or your entire account at any time.

Domains & URLs

Every organization gets its own WorkApps web address at your-company.workapps.run. Your apps are available at your-company.workapps.run/run/your-app-name — no setup required. Custom domain support (e.g. tools.acme.com) is coming soon as part of the Enterprise add-on.

Not yet, but it's coming soon. Custom domain support (e.g. tools.acme.com) will be part of the Enterprise add-on. For now, every organization gets its own address at your-company.workapps.run.

Custom domain support is coming soon as part of the Enterprise add-on. It will allow you to connect one custom domain per organization (e.g. tools.acme.com) so all your apps are available under your own address. Until then, your apps are served from your WorkApps web address (your-company.workapps.run).

AI-Built Tools

No. WorkApps works for any internal app you've built, regardless of how it was made.

Yes. If an AI tool produces HTML, CSS, and JavaScript files, you can upload them directly to WorkApps — drag in the files, a folder, or a ZIP. Most AI coding tools output exactly this format.

Iterate freely. Publish, test with your team, then upload an improved version. Instant rollback means there's no risk in trying.

Support

Yes. Every support email is read and answered by a real person on our team — not a bot or an AI autoresponder. Enterprise and Compliance customers get priority support, which means your message goes to the front of the queue.

Email us at [email protected]. For enterprise and compliance inquiries, sales questions, or demo requests, you can also reach us at [email protected] or through the contact form at workapps.tech/contact.

Billing

Monthly, per published app. New apps are prorated to your billing cycle anchor date. Enterprise ($399/mo) and Compliance ($799/mo) are a flat monthly fee that covers your whole organization and every app in it.

Yes. Add apps whenever you need them. When you remove an app, it's unpublished immediately — but you're not charged beyond the current billing cycle.

We accept all major credit cards. PDF invoices are available for all payments. For custom billing arrangements on Enterprise or Compliance plans, contact us.

Yes. New accounts get a 14-day trial with one app — Utility or Workflow. A credit card is required when you publish, but you won't be charged until your trial ends. If you don't cancel before day 14, your account automatically converts to a paid subscription.

Publishing a second app or activating an Enterprise or Compliance add-on will end your trial and start billing that day. If you don't cancel before day 14, your subscription begins automatically.

Compliance

Compliance is designed for teams operating under HIPAA, SOC 2 Type II, ISO 27001, GDPR, and similar frameworks. Dedicated infrastructure, tamper-proof logs, 7-year retention, and signed exports directly address the controls those audits look for. We don't certify your apps — but we give your infrastructure team the evidence they need.

From the moment you activate. When Compliance is enabled, WorkApps provisions your dedicated database and file storage and migrates your existing data before any new activity is recorded. There is no window where data lives on shared infrastructure after activation.

Every activity log entry includes a cryptographic hash that links it to the previous entry, forming a chain. Any modification to a past entry breaks the chain, which is detectable immediately. The compliance dashboard shows chain integrity status in real time. Signed exports include a verification file so auditors can confirm the export hasn't been altered.

Yes. Contact us and we'll provide our security overview, infrastructure documentation, and a completed vendor questionnaire. For active customers, signed log exports with integrity files are available on demand from the compliance dashboard.

If you downgrade or cancel the Compliance add-on, your data moves from dedicated infrastructure back to shared infrastructure at the end of your billing cycle — nothing is deleted. Your logs, records, and files are all preserved. You'll see a clear warning before confirming any downgrade.

No. Compliance is an account-level add-on — it applies to every app you've published automatically. No code changes, no redeployment, no reconfiguration. The infrastructure underneath changes; your apps stay exactly the same.

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