Terms of Service

Agreement to Terms

By accessing or using WorkApps ("the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service. These Terms apply to all users of the Service, including individual users and organizations. Use of the Service constitutes your acceptance of these Terms on behalf of yourself and any organization you represent.

Description of Service

WorkApps provides a platform for publishing and hosting static web-based tools for private team use. Users can upload files — as a ZIP, a folder, or individual files — containing HTML, CSS, JavaScript, and related assets, which are then hosted and made accessible to their team via secure links. WorkApps may also store structured data via the WorkApps Data API. The Service is designed for private, team-scoped tooling and is not intended for public-facing consumer websites or applications accessible to the general public.

Additional platform capabilities include: outgoing and incoming webhooks, record file attachments, enterprise SSO via WorkOS, isolated compliance data planes, and the WorkApps JS SDK for embedding platform capabilities in hosted tools. All features are subject to these Terms.

Account Registration

When you create an account, you agree to:

• Provide accurate, current, and complete information — including your true legal name and organizational affiliation
• Maintain and promptly update your account information to keep it accurate
• Keep your account credentials secure and do not share access with unauthorized parties. If your organization uses enterprise SSO, you are responsible for the security of your identity provider credentials.
• Accept full responsibility for all activity that occurs under your account
• Notify us immediately at [email protected] of any unauthorized use of your account

Account authentication is handled via third-party sign-in (Google, Microsoft), email-based magic link, or enterprise SSO. WorkApps does not store passwords. You are responsible for the security of the authentication method you use to access the Service, including the security of your email account and any third-party identity provider.

We reserve the right to suspend or terminate any account where we have reason to believe that registration information is false, misleading, or provided with intent to deceive.

Acceptable Use

You agree not to use the Service to:

• Publish or host content that is illegal, harmful, obscene, defamatory, or violates the rights of others
• Distribute malware, ransomware, spyware, viruses, Trojans, or any other harmful or malicious code
• Attempt to gain unauthorized access to any part of the Service, its infrastructure, or any other user's account or data
• Use the Service for public-facing websites or applications (the Service is designed exclusively for internal team tools)
• Interfere with or disrupt the integrity, performance, or security of the Service or its underlying infrastructure
• Scrape, data mine, reverse engineer, or otherwise extract data from the Service through automated or manual means without our express written consent
• Use the Service in any way that could expose WorkApps or its users to legal liability
• Circumvent, disable, or otherwise interfere with security-related features of the Service
• Resell, sublicense, or otherwise commercialize access to the Service without our written authorization, or use the Service to build a competing platform or product
• Configure webhooks to send requests to internal network addresses, loopback addresses, cloud metadata endpoints (e.g. 169.254.169.254), or any target not under your ownership or control; or use webhooks to relay, proxy, or amplify traffic to third-party services without authorization from those services
• Use the Data API or record storage to store content that violates these Terms, to build an unauthorized database or storage backend, or to exfiltrate or relay data outside your organization without authorization
• Abuse the free trial by creating multiple accounts or organizations to circumvent the one-trial-per-organization limit. We reserve the right to determine, in our sole discretion, that multiple accounts or organizations are operated by the same person or entity, and to consolidate, suspend, or terminate those accounts and recover any unpaid fees across them

Prohibited Content

The following categories of content are strictly prohibited on the Service. Uploading, publishing, or distributing any of the following may result in immediate account suspension, permanent termination, content removal, and referral to law enforcement authorities:

• Child sexual abuse material (CSAM) — any content that sexually exploits or depicts minors in any form, without exception
• Phishing and credential harvesting — tools or content designed to deceive users into submitting sensitive information such as passwords, financial details, or personal identification
• Fraud and financial deception — tools designed to facilitate financial fraud, money laundering, unauthorized payment processing, or deceptive financial practices
• Hate speech and incitement — content that promotes, glorifies, or incites violence, discrimination, or hatred against individuals or groups based on race, ethnicity, religion, gender, sexual orientation, disability, or national origin
• Harassment and targeted abuse — tools or content designed to harass, stalk, threaten, or intimidate specific individuals
• Illegal surveillance — tools designed to covertly monitor, intercept, or collect data from individuals without their knowledge or lawful authorization
• Weapons and dangerous materials — content that facilitates or provides instructions for the creation, acquisition, or use of illegal weapons, explosives, or dangerous substances
• Impersonation — see the Identity and Impersonation section below
• Prohibited file attachments — files uploaded as record attachments via the Data API are subject to these same prohibitions. The file attachment pipeline is not a mechanism for bypassing content restrictions that apply to uploaded tools.

Identity and Impersonation

WorkApps takes impersonation and identity fraud extremely seriously. The following conduct is strictly prohibited:

• Creating tools, interfaces, or content that falsely represent, impersonate, or are designed to be mistaken for a real organization, business, government body, financial institution, or brand — including but not limited to reproducing their logos, trademarks, domain names, UI patterns, or official communications without authorization
• Creating tools that impersonate or falsely represent a real individual, including public figures, executives, or private persons
• Using account names, organization names, or app names that misleadingly imply affiliation with, endorsement by, or authorization from a real third-party entity
• Building tools intended to deceive end users into believing they are interacting with a legitimate organization when they are not

Enforcement and Remediation. If WorkApps determines, in its sole discretion, that a user or app violates this section, we may take any or all of the following actions without prior notice:

• Immediately suspend or disable the offending app and any associated access links
• Permanently terminate the account responsible
• Preserve and provide relevant account data, content, and access logs to the affected organization or individual, law enforcement agencies, or legal counsel upon valid legal request
• Proactively notify the impersonated organization or individual that their identity was misused on our platform
• Refer the matter to appropriate law enforcement or regulatory authorities

Reporting Impersonation. If you believe your organization, brand, or identity is being impersonated on WorkApps, please contact us immediately at [email protected]. Include your contact information, the nature of the impersonation, and any supporting evidence. We will acknowledge your report and take appropriate action as quickly as practicable.

Abuse Reporting and Content Removal

We maintain a dedicated abuse reporting channel for reporting violations of these Terms, including illegal content, harmful tools, impersonation, and other policy violations.

To report abuse, contact us at [email protected] with a description of the violation and any relevant evidence. Our process:

• Acknowledgment: We will acknowledge all reports promptly
• Investigation: We will investigate each report in good faith, which may include reviewing app content, account history, and access logs
• Action: Where a violation is confirmed or reasonably suspected, we will take appropriate action, which may include content removal, account suspension, or termination
• Escalation: For matters involving illegal content (including CSAM, threats of violence, fraud, or identity theft), we will escalate to the appropriate authorities without requiring a user report

WorkApps reserves the right to remove any content and suspend any account at any time, with or without a third-party report, where we determine that content violates these Terms or poses a risk to the safety or integrity of the Service or its users.

Your Content

You retain ownership of all tools and content you upload to the Service. By publishing content on WorkApps, you grant us a limited, non-exclusive license to host, store, and serve your content to your authorized team members solely for the purpose of providing the Service. We do not claim ownership over your content and will not use it for any purpose other than hosting, serving, and enforcing these Terms.

You represent and warrant that: (a) you own or have the necessary rights to all content you upload; (b) your content does not infringe any third-party intellectual property, privacy, or other rights; (c) your content complies with all applicable laws and regulations; and (d) your content does not violate these Terms. You are solely responsible for your content and any consequences arising from its publication.

You may export your personal data at any time through your account settings. Organization administrators on Enterprise and Compliance plans may additionally export full organization data — including members, apps, schemas, and records.

Indemnification

You agree to defend, indemnify, and hold harmless WorkApps, its affiliates, officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your content; (c) your violation of these Terms; (d) your violation of any third-party rights, including intellectual property, privacy, or publicity rights; or (e) any claim that your content caused damage to a third party. This obligation survives the termination of your account and these Terms.

Custom Domains (Coming Soon)

Custom domain support is not yet available but is planned for a future release. When available, Enterprise accounts will be able to map custom domains to their hosted apps. By configuring a custom domain, you will represent and warrant that:

• You own or have lawful authority to use the domain, and that its use does not infringe any third-party trademark, brand, or other intellectual property rights
• You will not configure domains that are intended to deceive users into believing they are interacting with a different organization or brand
• You are solely responsible for maintaining valid DNS configuration and renewing domain registrations for any custom domain you associate with the Service

WorkApps reserves the right to disable any custom domain that we determine, in our sole discretion, is being used for phishing, impersonation, brand abuse, or any other violation of these Terms. Custom domain configuration does not transfer liability for content hosted under that domain from you to WorkApps.

Compliance Data Planes

Enterprise accounts may provision an isolated compliance data plane (a dedicated managed database cluster) for storing application data. The following terms apply:

• All data stored in your compliance data plane remains subject to these Terms, including all Prohibited Content restrictions. The isolated infrastructure does not create different or additional rights regarding the nature of the data you may store.
• You are responsible for ensuring that any data you store in a compliance data plane complies with all applicable laws and regulations, including data protection and privacy laws governing the data subjects whose information you store.
• If your subscription is terminated or your compliance data plane is decommissioned, we will provide reasonable notice and an opportunity to export your data before the cluster is destroyed. Data that cannot be exported within the notice period may be permanently deleted.
• WorkApps is not a HIPAA Business Associate by default. If you require a Business Associate Agreement (BAA) for storing protected health information (PHI), you must execute a BAA with us before storing such data. Storing PHI without a signed BAA is a material breach of these Terms.

Enterprise SSO

Enterprise accounts may enable single sign-on (SSO) via SAML or other identity providers through our WorkOS integration. By enabling SSO:

• Your organization assumes full responsibility for the security configuration of your identity provider (IdP), including access controls, multi-factor authentication requirements, and the integrity of your user directory.
• A compromise of your IdP may result in unauthorized access to your WorkApps organization. WorkApps is not liable for unauthorized access that results from a compromise of your identity provider.
• You are responsible for promptly revoking access for users who leave your organization or who should no longer have access to the Service, both in your IdP and within WorkApps.

WorkApps SDK

WorkApps publishes a JavaScript SDK (sdk.workapps.tech/v1.js) for use in hosted tools. The following terms govern SDK use:

• The SDK is provided for use within tools hosted on the WorkApps platform. Use of the SDK outside the platform, or in a manner inconsistent with its documented purpose, is not authorized.
• SDK versions (e.g., v1, v2) are versioned contracts. WorkApps may release new major versions with breaking changes and will maintain prior versions for a reasonable deprecation period. We will provide notice before deprecating a major SDK version, but we do not guarantee indefinite support for any version.
• Tools built using the SDK remain subject to all applicable terms of this agreement, including Acceptable Use and Prohibited Content restrictions. The SDK does not grant any rights or capabilities beyond those permitted under these Terms.
• WorkApps makes no warranties regarding the fitness of the SDK for any particular purpose. You are responsible for testing and validating any tools you build using the SDK before deploying them to your team.

Free Trial

New accounts are eligible for a 14-day free trial subject to the following conditions:

• One trial per organization. Trial eligibility is determined at account creation.
• A maximum of one app may be published during the trial period.
• The trial includes a single app subscription (Utility or Workflow). Enterprise and Compliance add-ons may be purchased during the trial period. Activating an add-on ends the trial immediately and begins paid billing.
• A valid payment method is required before an app can be published. No payment method is required to create an account, create an app, upload files, or configure settings in draft state.
• If you do not cancel before the trial ends, your account automatically converts to a paid subscription and your payment method on file will be charged.
• Upon trial expiration, published apps become read-only. No new publishes or record writes are permitted until the account is upgraded. Data is retained and no automatic deletion occurs.
• By entering your payment method during the trial, you expressly authorize WorkApps to charge that payment method at the trial rate at the end of your trial period and on each subsequent monthly renewal date until you cancel.

Payment and Billing

• Authorization to charge. By providing a payment method, you authorize WorkApps to charge it for all fees incurred under your account, including subscription fees, add-on fees, and any other charges described in these Terms or on our pricing page.
• Recurring billing. Subscriptions renew automatically on a monthly basis. By subscribing, you authorize recurring monthly charges to your payment method until you cancel. The renewal date is anchored to the date your first paid subscription began.
• Prorated charges. When you publish a new app mid-cycle, you are charged a prorated amount for the remainder of the current billing period. The full monthly rate applies starting on your next renewal date.
• App type upgrades. You may upgrade an app from Utility to Workflow type at any time. The price difference is prorated for the remainder of the current billing period.
• Pricing changes. We may change our prices at any time. We will notify you at least 30 days before a price increase takes effect. If you do not cancel before the new price takes effect, your continued use of the Service constitutes acceptance of the updated pricing.
• Taxes. All prices are stated in US dollars and do not include applicable taxes. You are responsible for all taxes, duties, and government assessments associated with your use of the Service, excluding taxes based on WorkApps's net income.
• Failed payments. If a payment fails, we will attempt to charge your payment method up to 3 additional times over a 7-day period. During this period, your account remains active. If all retry attempts fail, your published apps will become read-only — no new publishes, updates, or record writes will be permitted until a valid payment method is provided and the outstanding balance is settled. After 30 days of continuous non-payment, we may terminate your account in accordance with the Termination section.
• Outstanding balances. Termination or expiration of your account — whether initiated by you or by us — does not relieve you of the obligation to pay any fees or charges incurred before the effective date of termination. We reserve the right to pursue collection of outstanding balances through lawful means, including referral to a collection agency or legal action, and to recover reasonable costs incurred in the collection process.
• Account suspension for non-payment. We reserve the right to suspend access to the Service, including making published apps inaccessible to your team, at any time while your account has an unpaid balance. Suspension does not terminate your account or relieve you of payment obligations.

Refunds and Disputes

• No refunds. All subscription fees are non-refundable. When you cancel a subscription, your access continues through the end of the current billing period, but no prorated refund is issued for the remaining days. When an account is terminated for cause (violation of these Terms), no refund is issued for the current or any prior billing period.
• Dispute resolution before chargeback. If you believe a charge is incorrect, you agree to contact us at [email protected] before initiating a dispute or chargeback with your payment provider or financial institution. We will work with you in good faith to resolve billing issues promptly.
• Chargebacks. If you initiate a chargeback or payment dispute with your bank or payment provider without first attempting to resolve the issue with us as described above, we reserve the right to: (a) immediately suspend your account and all published apps; (b) terminate your account; (c) pursue recovery of the disputed amount, any chargeback fees imposed on us by our payment processor, and any reasonable costs incurred in the recovery process; and (d) report the dispute to fraud prevention services. A chargeback initiated without prior good-faith contact with WorkApps may be treated as a violation of these Terms.
• Right to offset. We may offset any amounts you owe us against any amounts we may owe you, including but not limited to prepaid credits or deposits.

Service Availability

We strive to maintain high availability of the Service but do not guarantee uninterrupted access. We may perform scheduled maintenance and will make reasonable efforts to notify users in advance. We reserve the right to modify, suspend, or discontinue any part of the Service at any time.

Cooperation with Law Enforcement

WorkApps cooperates fully with law enforcement agencies, regulatory authorities, and legal processes. We reserve the right — and in some cases are legally obligated — to disclose account information, content, and access records in response to valid legal requests including subpoenas, court orders, and government investigations. Where permitted by law, we will notify affected users of such requests. We will not notify users where doing so is prohibited by law or where notification would impede an active investigation or create a risk of harm.

Limitation of Liability

To the maximum extent permitted by law, WorkApps shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from your use of the Service. In no event shall WorkApps's aggregate liability to you exceed the greater of (a) the amounts paid by you to WorkApps in the twelve months preceding the claim, or (b) one hundred US dollars ($100). The limitations in this section do not apply to your payment obligations under these Terms, your indemnification obligations, or your liability for violations of the Acceptable Use or Prohibited Content sections.

Disclaimer of Warranties

The Service is provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, or course of performance. WorkApps does not warrant that the Service will be uninterrupted, secure, error-free, or free of viruses or other harmful components, or that defects will be corrected.

Termination

We may terminate or suspend your account immediately, without prior notice or liability, for any reason, including if you violate these Terms. Grounds for immediate termination include but are not limited to: uploading prohibited content, impersonation, phishing, fraud, distribution of malware, or any conduct that poses an active risk to the Service or other users.

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of the current billing period — your apps remain active and accessible until then. You may resume a cancelled subscription at any point before the billing period ends. Cancellation of a subscription is separate from deletion of your account.

You may delete your account at any time. Upon termination, your right to use the Service will cease immediately. We will make reasonable efforts to allow you to export your data before deletion, except where account termination is for cause, in which case we reserve the right to retain data as necessary for legal, compliance, or law enforcement purposes.

Certain audit and activity records are maintained as an immutable log for security, compliance, and legal integrity purposes. These records may be retained even after account deletion, and are not subject to erasure under data rights requests. See our Privacy Policy for details.

Sections covering Prohibited Content, Identity and Impersonation, Payment and Billing, Refunds and Disputes, Indemnification, Limitation of Liability, Disclaimer of Warranties, and Governing Law shall survive the termination of these Terms.

Changes to Terms

We reserve the right to update these Terms at any time. We will notify you of material changes by posting the updated Terms on this page, updating the "Last updated" date, and where practicable, by email or in-app notification. Continued use of the Service after changes constitutes acceptance of the revised Terms. If you do not agree to revised Terms, you must stop using the Service and may delete your account.

Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, United States, without regard to its conflict of law principles. Any dispute arising out of or relating to these Terms or the Service shall be resolved exclusively in the state or federal courts located in Delaware, and you consent to personal jurisdiction in those courts. Notwithstanding the foregoing, WorkApps reserves the right to seek injunctive or other equitable relief in any jurisdiction to protect its rights or prevent harm.

Contact

For general questions about these Terms, contact us at [email protected].

To report abuse, impersonation, illegal content, or policy violations, contact us at [email protected]. We treat all abuse reports as high priority.